Jacqueline Jacek is the world’s first Cocoanista; a fusion between a Fashionista & a Chocolatier. A Cocoanista applies the principles of haute couture in the creation of artisan chocolates. These principles include expression through shape & colour (and the additional dimension of flavour in chocolate), intricate construction, innovative technique and the use of the highest quality components to create truly exceptional works of art.
Yes. JACEK Chocolate Couture only sources chocolate from the best chocolate makers around the world (Valrhona & Cacao Barry) who are committed to empowering cacao farmers to improve their incomes, who are active in supporting industry programs that aim at eradicating abusive child labor, and who have ecological sustainability in mind.
We are particularly proud of having our own Bean-to-Bar Chocolate where we ethically source cocoa beans directly from the farmers and make our own chocolate. Check out our latest video from our visit to the farms and fermentation centre in the Dominican Republic and see for yourself the joyful journey of how we make chocolate from the bean to the bar at JACEK.
DONATIONS & FUNDRAISING
Due to the high volume of requests, we were unable to make any donations at this time.
We are pleased to be able to offer preferential pricing on table favors for fundraising galas that will have 150 + guests. For more information on whether your event qualifies for the preferential pricing, please contact email@example.com.
Yes! To give back and support our amazing community, we have created a brand-new contactless program to support your fundraising activities in this new world. Check it out.
PICK UP, DELIVERY & SHIPPING
We offer convenient in-store pick up (free) from our Sherwood Park store (406 Kaska Road).
Step 1: Upon checkout you will be able to choose from the available pick up dates and times.
Step 2: You’ll receive an Email from us that your order is ready. Once you receive the Email you are welcome to stop by to pick up your order any time during regular store hours regardless of the date and time slot you picked when you placed your order.
Due to the volume of orders we are receiving, we require 24 hours of lead time to complete your order. However, if we are able to complete your order earlier, you will receive an “Order Ready for Pick-up” email informing you that it is ready. Please keep an eye on your email inbox for this notification and keep in mind we cannot guarantee same day pick-up. Please note, orders need to be picked up within 14 days of chosen date, JACEK assumes no responsibility and refunds will not be issued.
The Canmore boutique is a partner location located at and managed by Stonewaters. To place an order for pick up from Stonewaters, please reach out to their team at 403.609.4477 or place an order online at www.stonewaters.com.
Delivery days are: Monday – Friday; orders will be delivered between 1pm and 6pm. Due to the volume of deliveries, our delivery partner is unable to accommodate specific time requests that are added to delivery notes. Our partner Store2Door delivers your order for a flat-rate fee of $12.50 to most addresses located in Edmonton, Sherwood Park and St. Albert.
Step 1: On the cart page, you can choose from the available delivery dates. We have limited delivery slots every day. If a specific date is not available (greyed out in the calendar), that means that all slots are full.
Step 2: Proceed to check out and add a mobile phone number in the delivery details. You will receive a text message on the day of the delivery that will ask you to opt in to receive updates on your delivery. Please respond to the text message to receive an estimated time of delivery and the option to leave instructions for and communicate with the driver.
Please note: If the recipient is not home at the time of delivery and has not left any instructions for the driver, the order will be returned to JACEK and can be picked up from the boutique or get re-delivered at an additional fee. When instructed to leave order at the door, JACEK is not responsible for any (heat) damage or theft.
If you are unable to select a certain pick up date (e.g. it is grey-ed out), this means that all the available time slots for this date have been filled. Please choose another date.
Sorry, but due to the temperature-sensitive nature of our products, we are closed for shipping in the summer. We will resume our shipping service in September.
Only one address can be applied per order. If you would like to ship to multiple addresses, you will have to place an order for each address separately. If you are planning on shipping to 10 or more addresses, please reach out to firstname.lastname@example.org.
All pricing shown on our website does not include taxes. The tax will be calculated upon checkout and is dependent on the shipping address (if applicable), as determined by the CRA. For example, if your billing address is in Alberta, but you are sending an order through our online shop as a gift to someone in B.C., you will be charged 5% HST and 7% PST.
Please keep your chocolate in a cool (16-18C), dry environment; away from heat and direct sunlight.
Yes, we do. Please have a look at our vegan chocolate product line in our Online Shop.
Our products do not contain gluten in the recipe, however, we are not a certified gluten-free facility, so you will find gluten listed as an allergen in the "May contain" statement on all our packaging.
None of our products contain peanuts, however, some may contain tree nuts. You will find an allergen statement and a link to a detailed ingredients list in the description of each product in the online shop.