Our delivery days are Monday – Friday between 12pm and 5pm.

Our partner SwiftTime delivers your order for a flat-rate fee of $15 to addresses located in Edmonton, St. Albert, and Sherwood Park (excluding postal codes starting with T8G).

Step 1: Upon checkout you can choose from the available delivery dates. We have 15 delivery slots every day. If a specific date is not available (greyed out in the calendar), that means that all slots are full. The delivery is contactless, so please leave a phone number that we can reach the recipient at in the delivery instructions.
Step 2: SwiftTime will deliver your parcel between 12pm and 5pm on your chosen date.

Note: SwiftTime wants to ensure contactless delivery. So unless otherwise instructed, the driver will ring the door bell and/or call/text the recipient once the parcel has been dropped off at the door. You are welcome to leave instructions for the driver (e.g. drop off on front porch or in parcel box etc.) in the “Delivery instructions” section on the checkout page.

No, unfortunately, we require a 24 hour lead time to prepare and dispatch your order.

We offer convenient in-store pick up (free) from our Sherwood Park store (406 Kaska Road).

Step 1: Upon checkout you will be able to choose from the available pick up dates and times.

Step 2: You’ll receive an Email from us that your order is ready. Once you receive the Email you are welcome to stop by to pick up your order any time during regular store hours regardless of the date and time slot you picked when you placed your order.

Due to the volume of orders we are receiving, we require 24 hours of lead time to complete your order. However, if we are able to complete your order earlier, you will receive an “Order Ready for Pick-up” email informing you that it is ready. Please keep an eye on your email inbox for this notification and keep in mind we cannot guarantee same day pick-up.

The Canmore boutique is a partner location located at and managed by Stonwaters. To place an order for pick up from Stonewaters, please reach out to their team at 403.609.4477 or place an order online at www.stonewaters.com.

If you are unable to select a certain pick up date (e.g. it is grey-ed out), this means that all the available time slots for this date have been filled. Please choose another date.

Canada-wide shipping is now closed for the summer!

We are giving you access to our discounted business rates and we do not charge any handling fee.

The shipping rate is dependent on the shipping destination and the delivery speed (you have the choice between Standard, Express, and Overnight shipping services)
*Some products are very fragile and are only available for pick up. Please refer to the product description.

Enjoy free standard shipping your purchase of $125 or more (excl. destinations in NT, YT, NU, NL, PE, NS, NB).

By completing your order you acknowledge that once a package leaves our facility in Sherwood Park, we take no responsibility for any package delays as we have no control on potential delivery issues, including the chocolates being heat damaged.

COVID-19: FedEx and Canada Post are doing their best to continue operating as government restrictions and regulations allow, but they have temporarily suspended their money-back guarantee for late deliveries until further notice.

Canada-wide shipping is now closed for the summer!

Free shipping is only available for orders over $125 (before tax) and is provided through the shipping provider of our choice. The free shipping offer is valid per order, meaning orders cannot be grouped to meet the free shipping amount.

If you currently have items adding up to $125 in your cart, the option of free shipping will be automatically available to you (it will be the default shipping method). You also have the option to choose the shipping method of your choice but by selecting those you are choosing to pay for shipping.

Free shipping is only available for specific provinces in Canada (excl. destinations in NT, YT, NU, NL, PE, NS, NB).

Canada-wide shipping is now closed for the summer!

Only one address can be applied per order. If you would like to ship to multiple addresses, you will have to place an order for each address separately. If you are planning on shipping to 10 or more addresses, please reach out to sales@jacekchocolate.com.

Canada-wide shipping is now closed for the summer!

At this time, you cannot edit your shipping address after you have placed your order.

Please keep your chocolate in a cool (16-18C), dry environment; away from heat and direct sunlight.

All pricing shown on our website does not include taxes. The tax will be calculated upon checkout and is dependent on the shipping address (if applicable), as determined by the CRA. For example, if your billing address is in Alberta, but you are sending an order through our online shop as a gift to someone in B.C., you will be charged 5% HST and 7% PST.