Based on the new mandatory health measures by the Alberta government and to serve you while keeping you and our team safe, we will be making the following changes to our store operations:
Starting Monday, December 14th our Sherwood Park store will be open for online order pickups only; it will be closed for in-person shopping.
What are my options when placing an order online?
You can place an order through our online shop 24/7. Upon checkout, you will be prompted to select your pick up date and time. For logistical reasons, you can only schedule your pick up up to 5 days in advance.
Online order pick up hours are:
Monday – Friday between 10am and 5:30pm,
Saturday between 10am and 5pm.
If you choose to ship your online order, we will pack your parcel as soon as possible (usually within 24 hrs).
Upon checkout you will be provided with a variety of shipping services and speeds to choose from, which include:
- Canada Post Expedited and Priority
- FedEx Ground, Express, and Overnight.
The delivery speed and rate will be calculated automatically based on the shipping address. A free shipping option (via Canada Post) is available for online orders over $125 before GST. For the holiday shipping deadlines please visit our FAQ page.
If you are sending you order to an address located in Edmonton, Sherwood Park or St. Albert (except postal codes starting with T8G), you have the option upon checkout from our website to get it delivered right to the door with our partner courier SwiftTime.
You can schedule your delivery as early as the next day or up to 5 days in advance. If you are unable to select a certain delivery date (e.g. it is grey-ed out), this means that all the available delivery slots for this date have been filled. Please choose from the available dates.
The delivery will be contactless and we charge a flat-rate fee of $14. Please note that the free shipping promo does not apply to local deliveries by courier.
Thank you for you overwhelming support and for keeping everybody safe!
Happy Holidays from the JACEK team!